Digital Photo Help Tutorial

How do I add photos to my Online Account?

  1. Sign In to your Account and/or click My Photos on the top of the screen
  2. To create a NEW collection of uploaded photos, click the red New Button.
  • A dropdown will appear for you to Name your collection and add a description; click Add once completed.
  • STEP 1. From the pop-up window, click Browse to select the photos to upload from your computer.
  • STEP 2. Choose your upload size.
    NOTE: It takes longer, but Large Upload is recommended to protect and back up your full-sized images.

How do I add photos to a current collection?

  1. Highlight your preferred collection
  2. Click the Upload Photos button

How do I rename my photo?

  1. Go to your My Photos page.
  2. Mouse over the photo you want to rename and then click the magnifying glass icon.
  3. You will now see your photo enlarged on the screen. To the right there are 2 tabs – click the one labeled details.
  4. You can now change the title of your image.
  5. Click the Save button to save your changes.
  6. Note: you can also, rate, add keywords and decscriptions to your photos!

How do I Delete a Photo?

  1. Click the Organize button.
  2. Hover over the photo you want to delete with your mouse, then click the x

How do I Copy or Move a Photo?

  1. Click the Organize button.
  2. Drag your photo to the left and drop it into the collection where you want it to be moved.


How do I Edit or Delete a Collection?

  1. Select the collection on the left that you would like to edit.
  2. Click the Options button
  3. You will now see a pop up with all of your editing options.

How can I edit my photos?

  1. Select the photo you want to edit and click themagnifying glass icon to enlarge.
  2. Click the green Picnik Edit button at the top

Picnik makes your photos fabulous with easy-to-use, yet powerful editing tools.

  • Fix your photos in just one click
  • Use advanced controls to fine-tune your results
  • Crop, resize, and rotate in real-time

General Info

Accepted File Types: JPG, JPEG, PNG & TIFF Images.

Maximum File Size: 10 Megabytes is the maximum file size

How Photos are sorted: All images are automatically sorted alphanumerically. The first number in each sequence is very important. For best practice, please use a 3-digit number when numbering your photos (i.e. 007,008 etc.)

General Ordering Info

When can I expect my order to be complete?
By 5:30pm local time the next day.

Do you print copyrighted pictures, or pictures taken by professional photographers?
No, but if you get a release document from the photographer we will print your files.

Quality Guarantee
Our guarantee is simple, if for any reason you are not happy with the production quality of your prints and framed artwork we will replace it at no cost to you. Should any damage occur during shipping we will replace it immediately at no additional cost. Should your artwork change colour, fade, or not preform as expected, we will replace it at no cost. Please note: We do not accept responsibility for poor quality, low res pictures and or improperly cropped pictures submitted to us.